Analytics

Track your chatbot's performance and user engagement

Total Messages
12,543
+23%

1,709 messages per day

Unique Users
3,482
+18%

491 new this week

Avg Response Time
0.8s
-15%

50ms improvement

Resolution Rate
92%
+3%

Best performance yet

Message Volume

Daily message count over the last 7 days

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User Activity

Active users throughout the day

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Common Topics

Most frequently discussed topics

Product Information 3420
Technical Support 2890
Billing Questions 2130
Account Management 1890
General Inquiries 2213

Performance Metrics

Key performance indicators

Customer Satisfaction

4.8 /5.0

+0.3 from last month

First Response Time

1.2s

-200ms improvement

Conversation Success Rate

87%

+5% this week